Program Director – Alzheimer’s and Dementia Services of Northern Indiana

Location: South Bend
FLSA Status: Exempt
Job Type: Full Time


The Program Director is responsible for development, implementation, supervision, and evaluation of the support services and community programs of Alzheimer’s and Dementia Services of Northern Indiana for individuals/patients, families and other interested parties in 11 northern Indiana counties.

ESSENTIAL DUTIES include the following.  Other duties may be assigned.

Serve as the key staff person for the delivery of support services, individual, family, and community integrated services in 11 counties, ensuring effective responsiveness to including:

Helpline/Information and Referral

Program creation and implementation

Care Consultation

Speakers Bureau

Lending Library and Resources



Respite Grants

Support Groups;

  • Develop, compile and provide support services and training materials;
  • Handle incoming Helpline calls, including crisis calls after hours, and prepare/mail pertinent materials to callers, as needed
  • Maintain documentation of Helpline and Information and Referral Services
  • Plan, organize, and facilitate monthly dementia programs, and support groups, as necessary
  • Recruit, train and supervise volunteers engaged in the delivery of patient and family services including support group facilitators, helpline volunteers and speakers bureau;
  • Recruit speakers and volunteers for community programs for family caregivers, community and health care professionals
  • Provide for development, communication and monitoring of support groups;
  • Evaluate all programs and track number of those served on ongoing basis; 
  • Coordinate and provide one-on-one care consultation to families, as requested or identified, including conducting meeting, linkage to appropriate community resources, problem-solving current/ongoing needs, and appropriate follow-up;
  • Attend, or arrange for substitute, all ALZNI-sponsored program events;
  • Produce brochures, flyers, and promotional materials for ALZNI programs;
  • Provide information, materials, and supplies, and opportunities for ongoing training to support group leaders.
  • Oversee the procurement and distribution of books, brochures and videos;
  • Develop and oversee Organization’s library and resources;
  • Research and develop collateral materials for the Organization’s library and disseminate research information to the public;
  • Develop articles and program content for quarterly newsletter;
  • Update, or provide current content to Real Services Systems Coordinator, on Organization’s website on ongoing basis;
  • In conjunction with Executive Director, coordinate and approve respite grant requests;
  • Maintain and distribute respite grant application forms, files, reports and approval letters to families/selected vendors;
  • Represent agency at health fairs and fundraising events as required;
  • Attend and participate in professional and community events and meetings, as appropriate.


      This position has a substantial impact on the Agency’s ability to further its’ mission to provide education and caregiver support. The incumbent is responsible for Program planning, coordination and implementation in consultation with the Executive Director of Alzheimer’s & Dementia Services of Northern Indiana. The incumbent is responsible for participating in development and implementation of Strategic and Comprehensive plans for programming and implementation of the annual operating plan and budget.


  • Bachelor degree in Health or Social Services or a related field.  Master’s degree preferred.
  • Experience and demonstrated ability in program development, implementation and coordination.


  • Excellent communication and organizational skills; positive demeanor;
  • Ability to work well with community organizations, participants and the general public;
  • Demonstrated skills in volunteer management and community organization;
  • Knowledge of aging issues, Alzheimer’s disease and related dementia;
  • Ability to maintain client confidentiality;
  • Basic knowledge of computers and familiarity with Word, Publisher, Powerpoint and Excel;
  • Ability to communicate well orally and in writing. comfortable with public speaking;
  • Ability to organize and prioritize workload.
  • Desire to embrace the families and clients served with genuine caring and compassion


  • Will have to interact with diverse personalities;
  • Communication with clients who are in crisis;
  • Will require evening, weekend and early morning hours at times.


  • With Executive Director of Alzheimer’s & Dementia Services of Northern Indiana;
  • With the public, community groups and agencies;
  • With volunteers;
  • With Program Committee Members of the Advisory Council;
  • With Milton Day Services staff;
  • With Community Outreach Coordinator.
  • With Program Director of Institute for Excellence in Memory Care.


The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is usually seated, standing, or walking at will in a typical care facility setting.  Regular appearances in the community.  Moderate physical effort required.   Regular local travel and occasional out of the area travel required.

  • Dependable transportation, auto insurance liability level that meets agency requirements and valid driver’s license required.


  • Successful candidate must submit to a pre-employment drug screening, motor vehicle report, National Sex Offender Registry check and a criminal history check.
  • Proof of educational credentials is required at time of employment.
  • This position has a 6 month probationary period.

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